Municipal Appeals Platform

Municipal Appeals Platform The Municipal Appeals Platform is an online support tool that provides citizens and relevant support professionals with information and assistance when considering filing an objection against a municipal decision. The platform in brief The objection procedure is the most commonly used method for resolving disputes with the government. Practice shows that when …

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Governmental duty of care

Governmental duty of care As of 1 January 2024, a new duty of care for the government will be introduced. “A public authority shall ensure appropriate support in its interactions with citizens.” What does this mean for municipalities and implementing organizations? Best practice research What do citizens need in terms of being well-informed and assisted …

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